Conversational AI in Action: XAPP AI

December 1, 2022

We spoke with our partner XAPP AI to learn about their work with Surefire Local powering AI conversational site search and chat solutions for small and medium-sized enterprises.

AI, NLG, and Machine Learning, Bots for Business, Chatbots, Emerging Technology, Thought Leadership

Discover.bot Partner Spotlight: XAPP AI

November 3, 2022

We spoke with our partner XAPP AI to learn more about their work creating Conversational AI experiences.

Chatbot Development, Chatbots, Thought Leadership

3 Case Studies with TensorIoT

October 27, 2022

Let's take a look at three successful contact center intelligence projects from TensorIoT.

Chatbot Development, Chatbots, Thought Leadership

Discover.bot Partner Spotlight: TensorIoT

October 19, 2022

We spoke with our partner TensorIoT to learn more about their work empowering users by connecting smart devices through their world-class expertise in serverless, IoT, and AI.

Chatbot Development, Chatbots, Thought Leadership

2022 Digital Trends in AI Self-Service by NLX

October 11, 2022

Let's take a look at interesting case studies from our partners at NLX.ai that are pushing the evolution of the self-service landscape and why they’re important for most online businesses:

Bots for Business, Chatbots, Emerging Technology, Thought Leadership

Conversational AI in Action: NLX

October 5, 2022

Discover.bot partner NLX set out to streamline password reset help desk traffic for LifeMiles, a consumer loyalty program, with more than 9 million members, by implementing their solution Voice Compass ® in partnerships with Amazon Web Services.

AI, NLG, and Machine Learning, Chatbots, Thought Leadership

Chatbot Intent and Entities

August 29, 2022

Denis Rothman, Artificial Intelligence Author, Speaker and Instructor, partnered with Discover.Bot to speak on chatbot intent and entities, walking through a demonstration of how to use Discover.Bot to promote your professional or personal brand in this video.

Chatbots, Frameworks and Tools, Thought Leadership

How to Create Trustworthy AI

August 22, 2022

As society has entered a race to develop more artificial intelligence implementations in various sectors like education, healthcare, and more, many people have questioned the downsides of technology such as the ability to mimic human cognitive functions, showcase emotions and empathy, and potential mistakes and errors in implementation.

AI, NLG, and Machine Learning, Chatbots, Thought Leadership

Discover.bot Partner Spotlight: NLX

August 19, 2022

AI-powered technologies offer multiple advantages across different sectors and are constantly evolving to deliver smooth communications and increase user engagement. Nowadays, businesses have adopted a range of built-in products and services that can help them assist with their heir marketing and customer service experiences.

Chatbot Development, Chatbots, Thought Leadership

5 Best Practices for Chatbot Experience

August 15, 2022

How can you optimize the chatbot experience? We spoke with Hillary Black, Conversation Designer, Brand Marketer & Conversation AI Content Creator, and Discover.Bot partner to share her best practices for chatbot experience.

Chatbot Development, Chatbots

Chatbot Privacy: Putting the Customer First

June 14, 2021

If you’re building a chatbot, it pays to prioritize customer privacy. Whether prompted or unprompted, users can—and will—share sensitive information with your chatbot. Find out how to protect chatbot data and user privacy, while also delivering a grade A+ chatbot experience.

Chatbots

Chatbot KPIs to Track for Success and Improved Performance

June 1, 2021

Wondering which KPIs for chatbots are important for improving performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.

Chatbot Development, Chatbots

Love bots? Maybe you should get a domain.

Give your task or entertainment bot the identity it deserves. Make a name for it on .bot.

discover.bot robots