Conversational AI in Action: XAPP AI
We spoke with our partner XAPP AI to learn about their work with Surefire Local powering AI conversational site search and chat solutions for small and medium-sized enterprises.
Chatbots
Conversational AI in Action: XAPP AI
December 1, 2022
We spoke with our partner XAPP AI to learn about their work with Surefire Local powering AI conversational site search and chat solutions for small and medium-sized enterprises.
AI, NLG, and Machine Learning, Bots for Business, Chatbots, Emerging Technology, Thought Leadership
Discover.bot Partner Spotlight: XAPP AI
November 3, 2022
We spoke with our partner XAPP AI to learn more about their work creating Conversational AI experiences.
Chatbot Development, Chatbots, Thought Leadership
3 Case Studies with TensorIoT
October 27, 2022
Let's take a look at three successful contact center intelligence projects from TensorIoT.
Chatbot Development, Chatbots, Thought Leadership
Discover.bot Partner Spotlight: TensorIoT
October 19, 2022
We spoke with our partner TensorIoT to learn more about their work empowering users by connecting smart devices through their world-class expertise in serverless, IoT, and AI.
Chatbot Development, Chatbots, Thought Leadership
2022 Digital Trends in AI Self-Service by NLX
October 11, 2022
Let's take a look at interesting case studies from our partners at NLX.ai that are pushing the evolution of the self-service landscape and why they’re important for most online businesses:
Bots for Business, Chatbots, Emerging Technology, Thought Leadership
Conversational AI in Action: TensorIot
December 16, 2022
Discover.bot partner, TensorIot, developed a chatbot for Citibot utilizing AWS Alexa to help provide critical government information to local residents in a timely manner.
Bots for Business, Chatbots, Emerging Technology, Thought Leadership
Conversational AI in Action: NLX
October 5, 2022
Discover.bot partner NLX set out to streamline password reset help desk traffic for LifeMiles, a consumer loyalty program, with more than 9 million members, by implementing their solution Voice Compass ® in partnerships with Amazon Web Services.
AI, NLG, and Machine Learning, Chatbots, Thought Leadership
Chatbot Intent and Entities
August 29, 2022
Denis Rothman, Artificial Intelligence Author, Speaker and Instructor, partnered with Discover.Bot to speak on chatbot intent and entities, walking through a demonstration of how to use Discover.Bot to promote your professional or personal brand in this video.
Chatbots, Frameworks and Tools, Thought Leadership
How to Create Trustworthy AI
August 22, 2022
As society has entered a race to develop more artificial intelligence implementations in various sectors like education, healthcare, and more, many people have questioned the downsides of technology such as the ability to mimic human cognitive functions, showcase emotions and empathy, and potential mistakes and errors in implementation.
AI, NLG, and Machine Learning, Chatbots, Thought Leadership
Discover.bot Partner Spotlight: NLX
August 19, 2022
AI-powered technologies offer multiple advantages across different sectors and are constantly evolving to deliver smooth communications and increase user engagement. Nowadays, businesses have adopted a range of built-in products and services that can help them assist with their heir marketing and customer service experiences.
Chatbot Development, Chatbots, Thought Leadership
5 Best Practices for Chatbot Experience
August 15, 2022
How can you optimize the chatbot experience? We spoke with Hillary Black, Conversation Designer, Brand Marketer & Conversation AI Content Creator, and Discover.Bot partner to share her best practices for chatbot experience.
Chatbot Development, Chatbots
Chatbot Privacy: Putting the Customer First
June 14, 2021
If you’re building a chatbot, it pays to prioritize customer privacy. Whether prompted or unprompted, users can—and will—share sensitive information with your chatbot. Find out how to protect chatbot data and user privacy, while also delivering a grade A+ chatbot experience.
Chatbots
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