Take your chatbot development up a notch. Our vast array of bot development articles covers everything from basic chatbot concepts to advanced ideas that help you create exciting new bots. We’ll also introduce you to essential bot development tools that will aid in streamlining your processes.

5 Steps for Building a Great NLP Model

March 4, 2021

If you’re about to embark on your chatbot journey, don’t worry. The steps outlined in this article will help you build a great chatbot that responds to customer requests effectively and avoids using the response, “I’m sorry, I don’t understand.”

Chatbot Development

Natural Language Processing in the Spanish Language: We Are South American Rockers

February 18, 2021

Whenever it comes to implementing natural language processing in Spanish, there are fewer resources and a considerable amount of obstacles. And when you have fewer resources, creativity is key.

Chatbot Development

Chatbots: What Do People Want?

January 29, 2021

If you’re a business owner, support agent, sales agent, or even a marketing agent, it’s most likely that you understand the potential chatbots bring to a business strategy that prioritizes the customer experience.

Bot Basics, Chatbot Development

How to Get Started With Bots for Slack

January 27, 2021

Slack bots have become the ultimate productivity tool for working from home. This guide explores the unique features of Slack bots, reviews use cases and covers framework integrations.

Bot Basics, Chatbot Development

The Evolution of Bots: From Simple Tool to Intelligent Assistant Strengthening our Capabilities

January 22, 2021

Bots have come a long way in making our life easier in many ways and ensuring the interaction with the machine is evolved, interesting, and contextual. With accelerated digital transformation and changed consumer behavior, we will only see faster adoption of both the automation and conversation bots in times to come.

Chatbot Development, Chatbot News

Chatbots Unlocked: A Q&A With Hillary Black

November 30, 2020

Over the past several years, chatbots and AI have led the conversation in technological advances, so let's dive into its capabilities from conversation designer expert, Hillary Black.

Chatbot Development, Chatbots, Frameworks and Tools, Thought Leadership

10 Steps on How To Design Your Next Chatbot

November 16, 2020

A chatbot needs a good platform, script, name, and image for it to work. But it needs a purpose, personality, and functionality for it to be great. Learn our 10 step process for a great chatbot design.

Bot Basics, Chatbot Development

Can AI Bots Make Life-and-Death Decisions?

November 6, 2020

Artificial intelligence (AI) bots pervade every aspect of human activity. The performance of AI often exceeds human baselines. Moreover, the MIT designed a Moral Machine application with a user interface to simulate unsolvable moral dilemmas. Fortunately, AI researchers have found ways to make AI bots reliable in life-and-death situations.

AI, NLG, and Machine Learning, Chatbot Development

How to Design and Write a Chatbot in 10 Steps

September 21, 2020

Before you’re ready to have automated conversations with your customers at scale, you should ask yourself how exactly do you take your idea and turn it into a real chatbot? Here are the 10 steps you should take to go from idea to working chatbot prototype that’s ready to be built.

Chatbot Development, Frameworks and Tools

Human-Like Chatbots: Benefits, Dangers, and Possibilities

June 4, 2020

Chatbots are all around us, and their presence in our daily lives will only increase in the near future. But despite a burst of attention and investment, building a human-like chatbot remains a challenge.

Chatbot Development

Open-Source Chatbot Development with Rasa

May 21, 2020

Rasa is an open-source chatbot development platform that aims to “make applied research accessible to all developers.” Here's a closer look at its framework, main features, and usability aspects.

Frameworks and Tools

10 Dos and Don’ts of Chatbot Conversation Design

May 26, 2020

Effective chatbot conversation design builds trust and creates a successful, enjoyable user experience. Here are best practices to keep in mind when designing a chatbot.

Chatbot Development, Conversational Marketing

Let’s face it. There’s a dizzying array of chatbot development resources on the web. With so much information at your disposal, it can be hard to know where to start. And, if you’ve already built a bot or two, quality resources for maintaining and enhancing your chatbots can be hard to come by.

That’s why we’re constantly creating new and valuable bot development content—so bot creators can generate new ideas and discover the best, most effective tools for building and deploying chatbots. We work with subject matter experts to identify topics that matter to chatbot developers, explore those ideas from a dev-centric perspective, and give you the info you need to create an amazing new chatbot—or maybe just figure out whether a given framework offers a PHP SDK.

Our articles cover topics as straightforward as deploying your bot to a messaging app and as nuanced as chatbot-blockchain innovations. We cast a wide net! By working with experienced bot developers (who even offer Q&A writeups), we seek out what’s going on in the industry and show you how those happenings impact your development efforts.

For example, which companies currently offer the most capable machine learning models for your chatbot, and how do they work? Also, what’s the word on open source chatbot development tools versus proprietary offerings? Is there an API that connects your bot with a particular third-party service? These are the kinds of questions we seek to answer.

Our goal is to publish the web’s most comprehensive collection of advice, anecdotes, concepts, guides, and discoveries related to chatbot development. As a community, we’re here to guide you on your bot-building journey. Through education, inquiry, and spirited conversation, we’re motivating chatbot hobbyist and developers in the industry to grow their expertise.

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