Take your chatbot development up a notch. Our vast array of bot development articles covers everything from basic chatbot concepts to advanced ideas that help you create exciting new bots. We’ll also introduce you to essential bot development tools that will aid in streamlining your processes.

How to Design and Write a Chatbot in 10 Steps

September 21, 2020

Before you’re ready to have automated conversations with your customers at scale, you should ask yourself how exactly do you take your idea and turn it into a real chatbot? Here are the 10 steps you should take to go from idea to working chatbot prototype that’s ready to be built.

Chatbot Development, Frameworks and Tools

Human-Like Chatbots: Benefits, Dangers, and Possibilities

June 4, 2020

Chatbots are all around us, and their presence in our daily lives will only increase in the near future. But despite a burst of attention and investment, building a human-like chatbot remains a challenge.

Chatbot Development

Open-Source Chatbot Development with Rasa

May 21, 2020

Rasa is an open-source chatbot development platform that aims to “make applied research accessible to all developers.” Here's a closer look at its framework, main features, and usability aspects.

Frameworks and Tools

10 Dos and Don’ts of Chatbot Conversation Design

May 26, 2020

Effective chatbot conversation design builds trust and creates a successful, enjoyable user experience. Here are best practices to keep in mind when designing a chatbot.

Chatbot Development, Conversational Marketing

Measuring Chatbot Performance

March 3, 2020

Assessing chatbot performance isn’t always as straightforward as evaluating other technological tools, as it often entails trying to understand how a user perceives the agent.

Chatbot Development

Chatbot APIs: What Are They, and How Do They Work?

January 29, 2020

API is a huge buzzword right now, but what exactly is one? And what are chatbot APIs, and how do they work? Read this article to find out more.

Bot Basics, Chatbot Development

Survey Hints at the Importance of Chatbots’ Expertise for Gaining Users’ Trust

September 24, 2019

In order for customer service chatbots to be effective, it is important for human users to feel that they can trust them and that the information they provide is reliable

Bot Basics, Chatbot Development

Building Bots with Chatfuel

September 10, 2019

Chatfuel is a graphical platform for building Facebook Messenger chatbots. If you’re not a developer but still want to build a chatbot, Chatfuel’s easy-to-use bot-building tools might be the answer. With basic NLP capabilities and a variety of useful plugins, Chatfuel is a feature-rich option for many organizations.

Chatbot Development

Best Bot Building Platforms for Beginners

August 22, 2019

So, you've decided you want to build a chatbot. What's the best place to start and which bot building platform should you choose?

Chatbot Development, Frameworks and Tools

Deep Learning Fundamentals to Build an Efficient Chatbot

August 20, 2019

Learn about the potential of deep learning and the role it plays in chatbots! Also, get to know about how neural networks are efficient for speech recognition in chatbots.

Bot Basics, Chatbot Development

The Turing Test – Time for Change?

August 1, 2019

The Holy Grail of conversational chatbot design is to create a computer program that can pass the famous Turing test—that is, to make one which is indistinguishable from a human in everyday general conversation. However, I believe that the Turing test as it currently stands has serious flaws, which I’ll discuss in this article, and I’ll offer an alternative to the test.

Bot Basics, Chatbot Development

Using Natural Language Processing to Power Chatbots

July 11, 2019

Explore chatbot architecture, and learn about how natural language processing works in a chatbot. Plus, find out what intents and entities of a message are.

Bot Basics, Chatbot Development

Let’s face it. There’s a dizzying array of chatbot development resources on the web. With so much information at your disposal, it can be hard to know where to start. And, if you’ve already built a bot or two, quality resources for maintaining and enhancing your chatbots can be hard to come by.

That’s why we’re constantly creating new and valuable bot development content—so bot creators can generate new ideas and discover the best, most effective tools for building and deploying chatbots. We work with subject matter experts to identify topics that matter to chatbot developers, explore those ideas from a dev-centric perspective, and give you the info you need to create an amazing new chatbot—or maybe just figure out whether a given framework offers a PHP SDK.

Our articles cover topics as straightforward as deploying your bot to a messaging app and as nuanced as chatbot-blockchain innovations. We cast a wide net! By working with experienced bot developers (who even offer Q&A writeups), we seek out what’s going on in the industry and show you how those happenings impact your development efforts.

For example, which companies currently offer the most capable machine learning models for your chatbot, and how do they work? Also, what’s the word on open source chatbot development tools versus proprietary offerings? Is there an API that connects your bot with a particular third-party service? These are the kinds of questions we seek to answer.

Our goal is to publish the web’s most comprehensive collection of advice, anecdotes, concepts, guides, and discoveries related to chatbot development. As a community, we’re here to guide you on your bot-building journey. Through education, inquiry, and spirited conversation, we’re motivating chatbot hobbyist and developers in the industry to grow their expertise.

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