Take your chatbot development up a notch. Our vast array of bot development articles covers everything from basic chatbot concepts to advanced ideas that help you create exciting new bots. We’ll also introduce you to essential bot development tools that will aid in streamlining your processes.
Chatbots Unlocked: A Q&A With Hillary Black
November 30, 2020
Over the past several years, chatbots and AI have led the conversation in technological advances, so let's dive into its capabilities from conversation designer expert, Hillary Black.
Chatbot Development, Chatbots, Frameworks and Tools, Thought Leadership
10 Steps on How To Design Your Next Chatbot
November 16, 2020
A chatbot needs a good platform, script, name, and image for it to work. But it needs a purpose, personality, and functionality for it to be great. Learn our 10 step process for a great chatbot design.
Bot Basics, Chatbot Development
Can AI Bots Make Life-and-Death Decisions?
November 6, 2020
Artificial intelligence (AI) bots pervade every aspect of human activity. The performance of AI often exceeds human baselines. Moreover, the MIT designed a Moral Machine application with a user interface to simulate unsolvable moral dilemmas. Fortunately, AI researchers have found ways to make AI bots reliable in life-and-death situations.
AI, NLG, and Machine Learning, Chatbot Development
How to Design and Write a Chatbot in 10 Steps
September 21, 2020
Before you’re ready to have automated conversations with your customers at scale, you should ask yourself how exactly do you take your idea and turn it into a real chatbot? Here are the 10 steps you should take to go from idea to working chatbot prototype that’s ready to be built.
Chatbot Development, Frameworks and Tools
Human-Like Chatbots: Benefits, Dangers, and Possibilities
June 4, 2020
Chatbots are all around us, and their presence in our daily lives will only increase in the near future. But despite a burst of attention and investment, building a human-like chatbot remains a challenge.
Chatbot Development
Open-Source Chatbot Development with Rasa
May 21, 2020
Rasa is an open-source chatbot development platform that aims to “make applied research accessible to all developers.” Here's a closer look at its framework, main features, and usability aspects.
Frameworks and Tools
10 Dos and Don’ts of Chatbot Conversation Design
May 26, 2020
Effective chatbot conversation design builds trust and creates a successful, enjoyable user experience. Here are best practices to keep in mind when designing a chatbot.
Chatbot Development, Conversational Marketing
Measuring Chatbot Performance
March 3, 2020
Assessing chatbot performance isn’t always as straightforward as evaluating other technological tools, as it often entails trying to understand how a user perceives the agent.
Chatbot Development
Chatbot APIs: What Are They, and How Do They Work?
January 29, 2020
API is a huge buzzword right now, but what exactly is one? And what are chatbot APIs, and how do they work? Read this article to find out more.
Bot Basics, Chatbot Development
Survey Hints at the Importance of Chatbots’ Expertise for Gaining Users’ Trust
September 24, 2019
In order for customer service chatbots to be effective, it is important for human users to feel that they can trust them and that the information they provide is reliable
Bot Basics, Chatbot Development
Building Bots with Chatfuel
September 10, 2019
Chatfuel is a graphical platform for building Facebook Messenger chatbots. If you’re not a developer but still want to build a chatbot, Chatfuel’s easy-to-use bot-building tools might be the answer. With basic NLP capabilities and a variety of useful plugins, Chatfuel is a feature-rich option for many organizations.
Chatbot Development
Let’s face it. There’s a dizzying array of chatbot development resources on the web. With so much information at your disposal, it can be hard to know where to start. And, if you’ve already built a bot or two, quality resources for maintaining and enhancing your chatbots can be hard to come by.
That’s why we’re constantly creating new and valuable bot development content—so bot creators can generate new ideas and discover the best, most effective tools for building and deploying chatbots. We work with subject matter experts to identify topics that matter to chatbot developers, explore those ideas from a dev-centric perspective, and give you the info you need to create an amazing new chatbot—or maybe just figure out whether a given framework offers a PHP SDK.
Our articles cover topics as straightforward as deploying your bot to a messaging app and as nuanced as chatbot-blockchain innovations. We cast a wide net! By working with experienced bot developers (who even offer Q&A writeups), we seek out what’s going on in the industry and show you how those happenings impact your development efforts.
For example, which companies currently offer the most capable machine learning models for your chatbot, and how do they work? Also, what’s the word on open source chatbot development tools versus proprietary offerings? Is there an API that connects your bot with a particular third-party service? These are the kinds of questions we seek to answer.
Our goal is to publish the web’s most comprehensive collection of advice, anecdotes, concepts, guides, and discoveries related to chatbot development. As a community, we’re here to guide you on your bot-building journey. Through education, inquiry, and spirited conversation, we’re motivating chatbot hobbyist and developers in the industry to grow their expertise.
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