Why Conversational Design Is Essential For Bot Building

August 29, 2019

Behind every bot, there is a human who has written their conversational script to be able to interact fluidly with users. The concept at work is called conversational design, and it is integral to building bots.

Bots for Business, Conversational Marketing

How Chatbots Use Conversational Marketing

October 16, 2018

Chatbots are learning from billions of customer interactions to help companies and brands develop conversational marketing strategies.

Bots for Business, Conversational Marketing

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