Get a head start on building bots for business. Explore our business chatbot content to learn how to build, optimize, and maintain sophisticated chatbots that meet your development and business goals. Bots, especially chatbots for business, are becoming more prevalent by the day – find out why the industry is booming.

7 Ways a Chatbot Helped My Business Thrive

July 25, 2019

Chatbots have been around for some time, but it is only recently that they have been applied to businesses in a way that can truly make any impact on a company’s functioning or its bottom line.

Bots for Business

7 Keys to Creating a Successful Chatbot Strategy

July 18, 2019

Using a chatbot to grow your business—whether it’s to acquire customers, help existing customers, or build brand awareness—is becoming increasingly popular. Find out some of the most important tips for utilizing your chatbot effectively.

Bots for Business

Facebook Messenger Bots 101

May 7, 2019

Facebook Messenger offers a diverse suite of tools for bot developers and integrates with many popular bot frameworks. Explore different use cases and learn what it’s like to use Messenger’s built-in tools, deploy a bot to Messenger from your favorite framework, and see how to get the most from your bot.

Bots for Business

A Comprehensive Guide to Chatbots in Messaging Apps

April 30, 2019

Which messaging app is the best home for your chatbot? This guide covers the features, benefits, and drawbacks of developing bots for the world’s most popular messaging apps. Explore chatbot use cases and user demographics for every app, while learning which frameworks provide the best support and integration.

Bots for Business

Why Conversational Commerce is the Future of E-Commerce

April 9, 2019

Conversation is the future of e-commerce. Increasingly, consumers are researching products, asking questions, comparison shopping, and placing orders through chatbots rather than through e-commerce websites. Learn how conversational commerce can make shopping more engaging for users, while also helping increase sales.

Bots for Business

Gathering More and Better Data with Survey Bots

April 2, 2019

If you’re looking to improve survey response rates and collect higher quality customer data, survey bots are valuable tools. By engaging customers in conversations, a chatbot survey can help you gather better information and make better business decisions. Consider these dos and don’ts before you build a survey bot.

Bots for Business

Setting Up Payment Processing through Your Chatbot

March 12, 2019

Setting up chatbot payments is partly about the payment system and partly about the shopping experience. Find out whether it makes more sense to build your own payment system or integrate a third-party platform. And learn how top brands are combining chatbot user engagement with seamless online payments.

Bots for Business

Chatbot Security: Putting Customer Privacy First

March 5, 2019

If you’re building a chatbot, it pays to prioritize customer privacy. Whether prompted or unprompted, users can—and will—share sensitive information with your chatbot. Find out how to optimize bot security, safeguard user privacy, and secure user data, all while delivering a grade A+ chatbot experience.

Bots for Business

Tracking These KPIs Can Help Your Chatbot Succeed

February 26, 2019

What KPIs are important for improving chatbot performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.

Bots for Business

5 Conversation Design Tips for Customer Acquisition Chatbots

February 14, 2019

When designing a chatbot for customer acquisition, use these five tips to ensure that you’re keeping the user at the forefront of your mind.

Bots for Business

Generate Real Estate Leads with Chatbots

January 29, 2019

In the world of real estate, time really does equal money. As a chatbot developer, this is where you come in—if an agent is not in the office and a client has an urgent question, a chatbot can answer immediately. In this article, learn how to create a chatbot that will help you qualify real estate leads.

Bots for Business

Hiring a Bot Developer? These Top Interview Questions Can Help!

December 18, 2018

You already know that your bot developer will play a significant role in your chatbot’s success. But how do you make sure that you’re getting the right candidate for the job? Find out what job interview questions you should be asking your prospective bot developer.

Bots for Business

If you’re looking for ways to use chatbots to improve business results, you’re in good company. Organizations large and small are using chatbots for a variety of purposes, and many are enjoying stellar results.

From payment processing and e-commerce to marketing and lead generation, chatbots are helping companies connect with new buyers and streamline business operations. Most bots for business are still in their infancy, but the number of opportunities—and the sheer variety of business bots—is staggering. Our business bot articles help you to understand what’s going on in the world of business chatbots and to use the experiences of others to your own advantage.

Find out how organizations are leveraging the chatbot revolution to scale their internal communications, while also improving customer service engagement and increasing revenue. At the same time, learn about chatbot development technologies, including development frameworks and APIs for bridging the gaps between customers, third-party services, and your own internal resources.

In the world of bots for business, there’s no shortage of competition. That’s why it’s a good idea to get a clear understanding of what works and a realistic sense of the competitive landscape.

Knowledge isn’t just power—it’s also efficiency. Our collection of business chatbot articles helps you to build on what you already know, while also helping you to avoid the mistakes that others have made. In other words, our content can help you become a more capable, efficient business bot developer. Learn what it takes to build a bot that fulfills a productive, remunerative business objective without wasting time or omitting key bot development steps. At the same time, get the details on KPIs for tracking bot performance, practical considerations for all sorts of use cases, steps required to build bots that protect your sensitive data—and that of your users—and lots more.

Your next move? Browse our content on bots for business. Get ahead of your developer peers as you gain a greater understanding of the key business and technical considerations behind business chatbots.

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