Why Conversational Commerce is the Future of E-Commerce

April 9, 2019

As more online shoppers engage with chatbots, conversational commerce is on the rise. Learn how it’s helping retailers boost user engagement and drive sales.

Bots for Business

Gathering More and Better Data with Survey Bots

April 2, 2019

Engaging and conversational surveys encourage customers to provide feedback. Chatbot surveys and survey bots help you to collect better, higher quality data.

Bots for Business

Setting Up Payment Processing through Your Chatbot

March 12, 2019

Find out how to include chatbot payments as part of a simple, fully integrated e-commerce experience, and help your users make purchases without a hitch.

Bots for Business

Chatbot Security: Putting Customer Privacy First

March 5, 2019

Every day, chatbots collect and process users’ confidential data. Learn how to secure your customers’ sensitive information as they communicate with your bot.

Bots for Business

Tracking These KPIs Can Help Your Chatbot Succeed

February 26, 2019

What KPIs are important for improving chatbot performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.

Bots for Business

5 Conversation Design Tips for Customer Acquisition Chatbots

February 14, 2019

When designing a chatbot for customer acquisition, use these five tips to ensure that you’re keeping the user at the forefront of your mind.

Bots for Business

Generate Real Estate Leads with Chatbots

January 29, 2019

There are several different bots being used by real estate companies. Learn about the benefits of creating your own bot for real estate.

Bots for Business

Hiring a Bot Developer? These Top Interview Questions Can Help!

December 18, 2018

Want to make sure your bot developer really knows their stuff? We’ve put together a list of interview questions to help you hire the right bot developer.

Bots for Business

Shopping Cart Abandonment? Chatbots to the Rescue!

November 27, 2018

More and more companies are using chatbots to solve e-commerce problems. Explore some common shopping cart abandonment problems, and see how bots can help.

Bots for Business

Listening to Your Bot: Chatbot Metrics and Analytics

November 6, 2018

Chatbots are powerful tools for improving your customers’ experience. So which are the best chatbot metrics for success, and what can you learn from your bot?

Bots for Business

4 Ways Chatbots Help Reduce Carbon Footprint of Your Business

October 30, 2018

Chatbots can do a lot to benefit your business. Explore four use cases for chatbots that can reduce energy consumption and help save you money.

Bots for Business

How Chatbots Use Conversational Marketing

October 16, 2018

Chatbots are learning from billions of customer interactions to help companies and brands develop conversational marketing strategies.

Bots for Business, Conversational Marketing

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