Take your chatbot development up a notch. Our vast array of bot development articles covers everything from basic chatbot concepts to advanced ideas that help you create exciting new bots.

5 Bot Development Mistakes That Can Frustrate Users and How to Avoid Them

June 7, 2019

Building a bot can be a difficult process, with plenty of trial-and-error. There are a few common mistakes that developers make along the way; fortunately, these can be easy to avoid.

Bot Development

AIML Tutorial: Get Your Bot to Ask Survey Questions

May 29, 2019

Bots can be developed to receive important information from customers and drive conversions.

Bot Development

6 Reasons Your Chatbot Doesn’t Convert

May 9, 2019

Chatbots can be an effective tool when used shrewdly and tuned to your business objectives and audience. Customer conversion is an important end goal for many chatbots.

Bot Development

Understanding the Future of Chatbot Development through Cognitive Computing

April 23, 2019

Cognitive computing is emerging as a primary technological mode, and chatbots are its main staging ground. The future of chatbot development involves a combination of machine learning, artificial intelligence, and big data analysis—all powered by a conversational, engaging front-end chatbot experience.

Bot Development

Building Bots with Amazon Lex

April 16, 2019

Amazon Lex is a flexible chatbot framework with NLU and machine learning capabilities. With Amazon Lex, you can build everything from simple bots for messaging apps to complex bots for enterprise environments. Explore the integrations, SDKs, and unique AWS services available when you build your bot with Amazon Lex.

Bot Development

What is Intent for Chatbots, and What Does it Mean for Your Business?

April 10, 2019

Intent is one of the most important touchpoints between customers and bots. We sat down with Paige Twillmann of LivePerson to talk intent strategies and best practices.

Bot Development

Q&A with Paige Twillmann, Global Solution Lead of AI & Bots at LivePerson

April 2, 2019

We sat down with Paige Twillmann of LivePerson to discuss major trends in the bot/AI industry and tips for bot developers.

Bot Development

What is a Chatbot?

March 25, 2019

Chatbots are now more commonplace than ever, but what exactly are they, and how do they work?

Bot Development

Your Guide to Bot-Building Frameworks

March 21, 2019

With all the bot-building frameworks to choose from, how do you know where to start? From NLU features to platform connectors to APIs, there’s a lot to consider. Find out what all the major frameworks have to offer, so you can choose a chatbot framework that fits your objectives.

Bot Development

Chatbots and Blockchain

March 19, 2019

Blockchain technology is foundational for cryptocurrency, but blockchain technology is much deeper and arguably more interesting for its other uses. Many industries are also utilizing this technology to make their products more credible. We explore a few examples of chatbots and blockchain technology working together and show you how you can utilize blockchain for your next bot build.

Bot Development

What Are Chatbot Slots, and How Do You Define Them for Your Bot?

February 12, 2019

Chatbot slots, or entities, are variables you give your bot to categorize and interpret user input. Once you've established your chatbot's intents, you'll need to define and fill your chatbot slots. Check out our guide for defining, structuring, and filling your chatbot slots to improve your bot user experience.

Bot Development

How to Write a Successful Script for Your Bot

February 5, 2019

The writer/personality designer of a bot should be someone who understands the end user or customer and their UX. This can be but isn’t always a developer. As a developer, if you don’t write it yourself, who should? If you write it yourself, here’s some advice on how to best do that.

Bot Development

Let’s face it. There’s a dizzying array of chatbot development resources on the web. With so much information at your disposal, it can be hard to know where to start. And, if you’ve already built a bot or two, quality resources for maintaining and enhancing your chatbots can be hard to come by.

That’s why we’re constantly creating new and valuable bot development content—so bot creators can generate new ideas and discover the best, most effective tools for building and deploying chatbots. We work with subject matter experts to identify topics that matter to chatbot developers, explore those ideas from a dev-centric perspective, and give you the info you need to create an amazing new chatbot—or maybe just figure out whether a given framework offers a PHP SDK.

Our articles cover topics as straightforward as deploying your bot to a messaging app and as nuanced as chatbot-blockchain innovations. We cast a wide net! By working with experienced bot developers (who even offer Q&A writeups), we seek out what’s going on in the industry and show you how those happenings impact your development efforts.

For example, which companies currently offer the most capable machine learning models for your chatbot, and how do they work? Also, what’s the word on open source chatbot development tools versus proprietary offerings? Is there an API that connects your bot with a particular third-party service? These are the kinds of questions we seek to answer.

Our goal is to publish the web’s most comprehensive collection of advice, anecdotes, concepts, guides, and discoveries related to chatbot development. As a community, we’re here to guide you on your bot-building journey. Through education, inquiry, and spirited conversation, we’re motivating chatbot hobbyist and developers in the industry to grow their expertise.

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