Chatbot Development, Chatbots, Frameworks and Tools, Thought Leadership

Chatbots Unlocked: A Q&A With Hillary Black

Over the past several years, chatbots and AI have led the conversation in technological advances, so let's dive into its capabilities from conversation designer expert, Hillary Black.

By Hillary Black
November 30, 2020

Ever since new developments and technologies arrive, society becomes more invested in learning the ins and outs of its usage, applications, and benefits for the future. There is no doubt that chatbots and AI have been at the forefront of leading the new wave of the Industrial Revolution and we've seen how many people have either been invested in adopting this advances or questioning its capabilities.

Let’s dive deeper into the world of chatbots with Conversation Designer and Co-Founder of Mav, Hillary Black, and try to answer several questions that will shed some light on this brand new and exciting technology.

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