Bots for Business

Ronald van Loon: Chatbots for Customer Service

Tech and big data influencer Ronald van Loon discusses the current implications of chatbots for customer service and their future in the industry.

January 27, 2020

When was the last time you interacted with a customer service chatbot? We connected with Ronald van Loon, director of Adversitement, to discuss the impact that artificial intelligence will have on customer service.