Bots for Business

Ronald van Loon: Chatbots for Customer Service

Tech and big data influencer Ronald van Loon discusses the current implications of chatbots for customer service and their future in the industry.

January 27, 2020

When was the last time you interacted with a customer service chatbot? We connected with Ronald van Loon, director of Adversitement, to discuss the impact that artificial intelligence will have on customer service.

AI, NLG, and Machine Learning, Bots for Business, Chatbots, Emerging Technology, Thought Leadership

Conversational AI in Action: XAPP AI

We spoke with our partner XAPP AI to learn about their work with Surefire Local powering AI conversational site search and chat solutions for small and medium-sized enterprises.

Bots for Business, Chatbots, Emerging Technology, Thought Leadership

2022 Digital Trends in AI Self-Service by NLX

Learn how Discover.bot partner NLX is pushing the evolution of the self-service landscape with their solutions.

Bots for Business, Chatbots, Emerging Technology, Thought Leadership

Conversational AI in Action: TensorIot

Discover.bot partner, TensorIot, developed a chatbot for Citibot utilizing AWS Alexa to help provide critical government information to local residents in a timely manner.