Bot knowledge base.
Popular Bots to Follow on Twitter in 2019
June 12, 2019
Twitter's easy-access API allows even beginner programmers to create bots in pretty much any modern coding language. Check out our top most popular bots on Twitter that can that can autonomously tweet, retweet, reply, and even Direct Message.
Chatbot News
5 Bot Development Mistakes That Can Frustrate Users and How to Avoid Them
June 7, 2019
Building a bot can be a difficult process, with plenty of trial-and-error. There are a few common mistakes that developers make along the way; fortunately, these can be easy to avoid.
Bot Development
6 Chatbot Communities to Join in 2019
June 7, 2019
Bots are a hot topic right now. There are many growing communities where you can share your chatbots, discover new chatbots, learn how to use new tools, compare frameworks, and keep up with discoveries. We've put together a list of our six favorites for bot developers and bot enthusiasts alike to explore.
Chatbot News
AIML Tutorial: Get Your Bot to Ask Survey Questions
May 29, 2019
Bots can be developed to receive important information from customers and drive conversions.
Bot Development
6 Reasons Your Chatbot Doesn’t Convert
May 9, 2019
Chatbots can be an effective tool when used shrewdly and tuned to your business objectives and audience. Customer conversion is an important end goal for many chatbots.
Bot Development
Facebook Messenger Bots 101
May 7, 2019
Facebook Messenger offers a diverse suite of tools for bot developers and integrates with many popular bot frameworks. Explore different use cases and learn what it’s like to use Messenger’s built-in tools, deploy a bot to Messenger from your favorite framework, and see how to get the most from your bot.
Bots for Business
A Comprehensive Guide to Chatbots in Messaging Apps
April 30, 2019
Which messaging app is the best home for your chatbot? This guide covers the features, benefits, and drawbacks of developing bots for the world’s most popular messaging apps. Explore chatbot use cases and user demographics for every app, while learning which frameworks provide the best support and integration.
Bots for Business
Understanding the Future of Chatbot Development through Cognitive Computing
April 23, 2019
Cognitive computing is emerging as a primary technological mode, and chatbots are its main staging ground. The future of chatbot development involves a combination of machine learning, artificial intelligence, and big data analysis—all powered by a conversational, engaging front-end chatbot experience.
Bot Development
Building Bots with Amazon Lex
April 16, 2019
Amazon Lex is a flexible chatbot framework with NLU and machine learning capabilities. With Amazon Lex, you can build everything from simple bots for messaging apps to complex bots for enterprise environments. Explore the integrations, SDKs, and unique AWS services available when you build your bot with Amazon Lex.
Bot Development
What is Intent for Chatbots, and What Does it Mean for Your Business?
April 10, 2019
Intent is one of the most important touchpoints between customers and bots. We sat down with Paige Twillmann of LivePerson to talk intent strategies and best practices.
Bot Development
Why Conversational Commerce is the Future of E-Commerce
April 9, 2019
Conversation is the future of e-commerce. Increasingly, consumers are researching products, asking questions, comparison shopping, and placing orders through chatbots rather than through e-commerce websites. Learn how conversational commerce can make shopping more engaging for users, while also helping increase sales.
Bots for Business
Q&A with Paige Twillmann, Global Solution Lead of AI & Bots at LivePerson
April 2, 2019
We sat down with Paige Twillmann of LivePerson to discuss major trends in the bot/AI industry and tips for bot developers.
Bot Development
What to Expect at SuperBot 2019
April 2, 2019
This year’s SuperBot is on track to be even bigger and better than before. We have a great line-up of speakers from a wide variety of companies.
Chatbot News
Gathering More and Better Data with Survey Bots
April 2, 2019
If you’re looking to improve survey response rates and collect higher quality customer data, survey bots are valuable tools. By engaging customers in conversations, a chatbot survey can help you gather better information and make better business decisions. Consider these dos and don’ts before you build a survey bot.
Bots for Business
What is a Chatbot?
March 25, 2019
Chatbots are now more commonplace than ever, but what exactly are they, and how do they work?
Bot Development
Your Guide to Bot-Building Frameworks
March 21, 2019
With all the bot-building frameworks to choose from, how do you know where to start? From NLU features to platform connectors to APIs, there’s a lot to consider. Find out what all the major frameworks have to offer, so you can choose a chatbot framework that fits your objectives.
Bot Development
You’ve Heard of AI. What about Anti-AI?
March 21, 2019
AI is broken. Aside from a few excellent use cases, it seems to be all about the hype. But, believe it or not, the Anti-AI movement is here to save AI.
Chatbot News
Chatbots and Blockchain
March 19, 2019
Blockchain technology is foundational for cryptocurrency, but blockchain technology is much deeper and arguably more interesting for its other uses. Many industries are also utilizing this technology to make their products more credible. We explore a few examples of chatbots and blockchain technology working together and show you how you can utilize blockchain for your next bot build.
Bot Development
Setting Up Payment Processing through Your Chatbot
March 12, 2019
Setting up chatbot payments is partly about the payment system and partly about the shopping experience. Find out whether it makes more sense to build your own payment system or integrate a third-party platform. And learn how top brands are combining chatbot user engagement with seamless online payments.
Bots for Business
Chatbot Security: Putting Customer Privacy First
March 5, 2019
If you’re building a chatbot, it pays to prioritize customer privacy. Whether prompted or unprompted, users can—and will—share sensitive information with your chatbot. Find out how to optimize bot security, safeguard user privacy, and secure user data, all while delivering a grade A+ chatbot experience.
Bots for Business
Tracking These KPIs Can Help Your Chatbot Succeed
February 26, 2019
What KPIs are important for improving chatbot performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.
Bots for Business
5 Conversation Design Tips for Customer Acquisition Chatbots
February 14, 2019
When designing a chatbot for customer acquisition, use these five tips to ensure that you’re keeping the user at the forefront of your mind.
Bots for Business
What Are Chatbot Slots, and How Do You Define Them for Your Bot?
February 12, 2019
Chatbot slots, or entities, are variables you give your bot to categorize and interpret user input. Once you've established your chatbot's intents, you'll need to define and fill your chatbot slots. Check out our guide for defining, structuring, and filling your chatbot slots to improve your bot user experience.
Bot Development
How to Write a Successful Script for Your Bot
February 5, 2019
The writer/personality designer of a bot should be someone who understands the end user or customer and their UX. This can be but isn’t always a developer. As a developer, if you don’t write it yourself, who should? If you write it yourself, here’s some advice on how to best do that.
Bot Development
Moving Beyond One Platform
February 5, 2019
Platforms like Messenger have been a preferred playground for developers and brands cutting their teeth on bot building. Now, savvy bot makers are extending their conversational AI strategies beyond the status quo.
Bot Development
Generate Real Estate Leads with Chatbots
January 29, 2019
In the world of real estate, time really does equal money. As a chatbot developer, this is where you come in—if an agent is not in the office and a client has an urgent question, a chatbot can answer immediately. In this article, learn how to create a chatbot that will help you qualify real estate leads.
Bots for Business
How to Get Your Bot Discovered
January 22, 2019
Bots have conquered the internet and are now responsible for 52 percent of all web traffic. Companies like Amazon and Hipmunk have used chatbots for years, and more businesses are now adopting bots into their marketing solutions. So where are these bots being used, and how can you get yours discovered?
Bot Development
Coding Your Bot: Do You Need to Learn Python?
January 15, 2019
Python is an ideal language for programming chatbots because it has functions that other coding languages don’t. We discuss the benefits of Python in this article.
Bot Development
How to Write Engaging Dialogue for Your Chatbot
January 8, 2019
Effective chatbots communicate with natural, convincing dialogue. Learn some great steps for writing a chatbot dialogue that enables your bot to help users.
Bot Development
Improving Your Chatbot Performance Through A/B Testing
January 1, 2019
Because A/B testing allows you to experiment with almost every aspect of an interface, it is an important tool for understanding the effectiveness of a given feature. A/B testing allows you to make smarter, data-informed choices that resonate with your users and help achieve business goals.
Bot Development
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