Chatbot Privacy: Putting the Customer First

June 14, 2021

If you’re building a chatbot, it pays to prioritize customer privacy. Whether prompted or unprompted, users can—and will—share sensitive information with your chatbot. Find out how to protect chatbot data and user privacy, while also delivering a grade A+ chatbot experience.

Chatbots

Chat with Your Therapist, Mr. Bot

June 3, 2021

Current scenario of mental healthcare services Mental health disorders were at an all-time high in 2019. A report published the same year by the World Economic Forum on mental health estimated that the mortality caused by these disorders can cost the global economy around $16 trillion by 2030. And, then, we were hit by the […]

Bots for Business

Conversational Commerce on the Rise for Emerging Markets

June 3, 2021

As humans, we have been looking to communicate in many different ways since the beginning of time. The past 15 years have been no different, with conversational apps (ICQ, Windows Messenger, Yahoo! Messenger, WhatsApp, Telegram, etc.) having to evolve from time to time. Likewise, e-commerce emerged in the trend, where messaging apps saw the opportunity—and […]

AI, NLG, and Machine Learning

Chatbot KPIs to Track for Success and Improved Performance

June 1, 2021

Wondering which KPIs for chatbots are important for improving performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.

Chatbot Development, Chatbots

Intent Recognition in Chatbot Development

May 26, 2021

Intent recognition is one of the essential functions in chatbots. It labels text into categories for further action. For example, “Good morning” can be labeled with the intent of Greeting. This article shares an overview of how it works and its pros and cons.

Chatbot Development

Fighting Climate Change with Data from Space and AI

May 19, 2021

Artificial intelligence (AI) has entered its Golden Age. However, AI is data-driven. Machine learning requires more data to provide compelling insights on how to optimize human activity. Landsat 9 will fill the gap and feed invaluable information into the most powerful AI recommender, predictive, and classifications systems ever. A new generation remote sensor satellite is […]

AI, NLG, and Machine Learning

Survey Bot Data Collection for Higher Quality and Increased Results

May 12, 2021

If you’re looking to improve survey response rates and collect higher quality customer data, survey bots are valuable tools. By engaging customers in conversations, an online survey robot can help you gather better information and make better business decisions. Consider these dos and don'ts before you build a survey bot.

Bots for Business

What Jobs Will AI Create in the Future?

May 6, 2021

The next generation of AI has prepared us for a new wave of adjustments to the workplace of the future. What jobs will technology bring, and will AI take our jobs? Learn more.

AI, NLG, and Machine Learning

The ‘CurioXoma’ Method to Build Effective Bots

April 30, 2021

If you are reading this, I’m sure you love technology.

Bots for Business, Chatbot Development

Listening to Your Bot: Chatbot Analytics and Success Metrics

April 21, 2021

All businesses with a chatbot should harness chatbot analytics. Listen to your bot to measure key chatbot success metrics and to improve the customer experience. Chatbots are powerful tools for helping your business engage with customers. You can use chatbot analytics to simultaneously measure success metrics and improve the customer experience. So, which are the best bot analytics, metrics, and key performance indicators (KPIs) for measuring success, and what can you really learn from your chatbot?

Chatbot Development

Generate Leads with Bots for Real Estate

April 21, 2021

In the world of real estate, time equals money. As a chatbot developer, this is where you come in. If an agent isn’t in the office and a client has an urgent question, a chatbot can answer immediately. In this article, learn about real estate bots that can help you qualify leads.

Bots for Business

Bot Subscriber: Pengikut Masa Depan?

April 20, 2021

Bot subscriber (atau bot sub) semakin banyak digunakan untuk menghasilkan subscriber, tayangan, suka, dan komentar buatan di YouTube. Namun, apa sebenarnya bot sub? Dan apa saja risiko saat menggunakannya?

Bahasa Indonesia

Kahoot! Bot: Naiknya Popularitas

April 20, 2021

Apabila Anda—atau anak-anak Anda—pernah menempuh bangku pendidikan selama dekade terakhir, Anda mungkin pernah menggunakan Kahoot! Ini dimulai sebagai platform pembelajaran online yang menyenangkan dan interaktif—biasanya disukai di ruang kelas, karena permainan kuis sering kali lebih seru daripada pelajaran—yang dengan cepat berubah menjadi sarang kode kecurangan.

Bahasa Indonesia

Generator Nama Chatbot

April 20, 2021

Semua bot memiliki keunikannya sendiri. Temukan nama teristimewa Anda dengan generator nama chatbot ini.

Bahasa Indonesia

Bots suscriptores: ¿los seguidores del futuro?

April 16, 2021

Los bots suscriptores (también llamados subbots) se han vuelto populares para generar suscriptores artificiales, vistas, “me gusta” y comentarios en YouTube. Pero, ¿qué son los bots suscriptores exactamente? Y, ¿qué riesgo existe al usarlos?

Artículos en Español

Bots de Kahoot!: el ascenso a la fama

April 16, 2021

Si usted, o sus hijos, han pasado por algún tipo de educación en la última década, es muy probable que hayan tenido al menos un par de experiencias con Kahoot!. Lo que comenzó como una plataforma de aprendizaje en línea divertida e interactiva —que suele tener éxito en las aulas, ya que los juegos de preguntas y respuestas suelen ser más emocionantes que las conferencias— se ha convertido rápidamente en un espacio para hacer trampa.

Artículos en Español

Generador de nombres para bots de chat

April 16, 2021

Todos los bots son únicos a su manera especial. Encuentre el mejor nombre personalizado para el suyo con este generador de nombres para bots de chat.

Artículos en Español

Guide to Building WhatsApp Bots

April 14, 2021

If you’re wondering how to build a WhatsApp bot, this guide has the details. Start using the WhatsApp Business API to build a bot that serves your customers.

AI, NLG, and Machine Learning, Bots for Business

AI vs. AI: The New Software Helping Protect against Facial Recognition

April 8, 2021

AI facial recognition is a powerful tool to identify people—for individuals, businesses, and government organizations. If you’re worried about firms getting unwanted access to your online photos, a new AI tool might be able to help.

AI, NLG, and Machine Learning

How Lead Generation Chatbots Can Help Your Business Acquire More Customers

April 7, 2021

Conversational marketing has become a major driving force behind customer purchases, and it’s showing no signs of slowing down anytime soon. In 2019, about 17 percent of consumers made purchases using conversational marketing solutions. That number more than doubled to a whopping 41 percent by 2020, according to Drift’s 2020 State of Conversational Marketing report. […]

5 Chat Marketing Benefits That Can Boost Your Brand Engagement

April 7, 2021

Let’s be honest. Brands often inadvertently neglect their consumer base. Dealing with different campaigns and initiatives can slow down crucial one-on-one communication that helps customers feel like they matter. So, what’s the alternative? Personalized phone, SMS, and email campaigns—for every single person who has ever shown interest in or purchased one of your products—could be […]

Bots de assinantes: seguidores do futuro?

March 26, 2021

Os bots de assinantes (ou sub bots) tornaram-se notórios pela geração de assinantes artificiais, visualizações, curtidas e comentários no YouTube. Mas o que exatamente são sub bots? E qual é o risco de usá-los?

Artigos em Português

Kahoot! Bots: a ascensão à fama

March 26, 2021

Se você ou seus filhos passaram por algum tipo de educação escolar na última década, é provável que vocês tenham tido pelo menos algumas experiências com o Kahoot! O que começou como uma divertida e interativa plataforma de aprendizagem on-line — geralmente celebrada na sala de aula, já que os jogos de perguntas e respostas tendem a ser mais empolgantes do que as palestras — rapidamente se transformou em um ponto de acesso para códigos de trapaça.

Artigos em Português

How Creative Computers Really Are

March 26, 2021

How creative are computer programs nowadays, and how far can they go?

AI, NLG, and Machine Learning

The AI Chatbot Explosion in Various Regions around the World

March 26, 2021

For the first couple of years, chatbots were primarily used in customer service but now have expanded onto other verticals, such as enhancing the customer experience (CX) and improving business efficiencies, to name a few. You might’ve heard chatbots being called by other names, such as virtual agents, digital assistants, virtual customer assistants, and conversational AI bots.

Chatbot Development, Chatbot News, Chatbots, Emerging Technology

Talking to the Refrigerator: Let’s Think About Chatbot Personalities

March 26, 2021

I started creating chatbots for fun in about 2000–2001. One of them was designed only to answer my MSN Messenger when I was away from home. I designed it not to have too much intelligence (it only responded to certain words or patterns it found in the user input) but to fool my friends and […]

Chatbot News, Chatbots

Gerador de nome de chatbot

March 25, 2021

Todos os bots são especialmente únicos. Encontre o melhor nome personalizado para o seu com este gerador de nome de chatbot.

Artigos em Português

New Skills Required to Thrive in the Feeling Economy

March 24, 2021

As AI has become more powerful and influential, there has been a great deal of consideration given to increasing its implementation in the kinds of skills that can be used to help humans to thrive in the future of their work.

Einstein: The NLP Software Powering Salesforce Bots

March 22, 2021

The new Salesforce Einstein bots are powered by a unique NLP software called “Einstein.” Learn more about what Salesforce’s developments could mean for your business and the chatbot community.

AI, NLG, and Machine Learning, Chatbot Development

How to Gain a Deeper Understanding of Your NLP Engine and How to Improve Model Performance

March 16, 2021

Great strides have been made in the advancement of natural language processing (NLP) systems, but chatbot trainers still face one fundamental challenge—how to get an NLP model to perform at its best.

AI, NLG, and Machine Learning

Give your bot a home.

You built it. You taught it. Now give it a home to grow on a .bot domain.


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