Building Bots with Amazon Lex

April 16, 2019

Explore Amazon Lex use cases, integrations, NLU features, and machine learning capabilities, in this comprehensive guide to the AWS chatbot framework.

Bot Development

What is Intent for Chatbots, and What Does it Mean for Your Business?

April 10, 2019

Intent is one of the most important touchpoints between customers and bots. We sat down with Paige Twillmann of LivePerson to talk intent strategies and best practices.

Bot Development

Why Conversational Commerce is the Future of E-Commerce

April 9, 2019

As more online shoppers engage with chatbots, conversational commerce is on the rise. Learn how it’s helping retailers boost user engagement and drive sales.

Bots for Business

Q&A with Paige Twillmann, Global Solution Lead of AI & Bots at LivePerson

April 2, 2019

We sat down with Paige Twillmann of LivePerson to discuss major trends in the bot/AI industry and tips for bot developers.

Bot Development

What to Expect at SuperBot 2019

April 2, 2019

This year’s SuperBot is on track to be even bigger and better than before. We have a great line-up of speakers from a wide variety of companies.

Chatbot News

Gathering More and Better Data with Survey Bots

April 2, 2019

Engaging and conversational surveys encourage customers to provide feedback. Chatbot surveys and survey bots help you to collect better, higher quality data.

Bots for Business

What is a Chatbot?

March 25, 2019

Chatbots are now more commonplace than ever, but what exactly are they, and how do they work?

Bot Development

Your Guide to Bot-Building Frameworks

March 21, 2019

Choosing a bot-building framework for your next chatbot? This guide dives deep into the features, advantages, and shortcomings of the most popular frameworks.

Bot Development

You’ve Heard of AI. What about Anti-AI?

March 21, 2019

AI is broken. Aside from a few excellent use cases, it seems to be all about the hype. But, believe it or not, the Anti-AI movement is here to save AI.

Chatbot News

Chatbots and Blockchain

March 19, 2019

Is blockchain pure hype or a game-changing solution that you should consider adding to your existing chatbot solution? We answer that question in this article.

Bot Development

Setting Up Payment Processing through Your Chatbot

March 12, 2019

Find out how to include chatbot payments as part of a simple, fully integrated e-commerce experience, and help your users make purchases without a hitch.

Bots for Business

Chatbot Security: Putting Customer Privacy First

March 5, 2019

Every day, chatbots collect and process users’ confidential data. Learn how to secure your customers’ sensitive information as they communicate with your bot.

Bots for Business

Tracking These KPIs Can Help Your Chatbot Succeed

February 26, 2019

What KPIs are important for improving chatbot performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.

Bots for Business

5 Conversation Design Tips for Customer Acquisition Chatbots

February 14, 2019

When designing a chatbot for customer acquisition, use these five tips to ensure that you’re keeping the user at the forefront of your mind.

Bots for Business

What Are Chatbot Slots, and How Do You Define Them for Your Bot?

February 12, 2019

Chatbot slots, also known as entities, are variables you give your program to let your bot categorize and interpret users’ input. Read on to learn more!

Bot Development

How to Write a Successful Script for Your Bot

February 5, 2019

Read our advice on how to create a creative and conversational script for your bot.

Bot Development

Moving Beyond One Platform

February 5, 2019

Platforms like Messenger have been a preferred playground for developers and brands cutting their teeth on bot building. Now, savvy bot makers are extending their conversational AI strategies beyond the status quo.

Bot Development

Generate Real Estate Leads with Chatbots

January 29, 2019

There are several different bots being used by real estate companies. Learn about the benefits of creating your own bot for real estate.

Bots for Business

How to Get Your Bot Discovered

January 22, 2019

Bots have conquered the internet and are now responsible for 52 percent of all web traffic. Where are chatbots being used, and how can you get yours discovered?

Bot Development

Coding Your Bot: Do You Need to Learn Python?

January 15, 2019

Python is an ideal language for programming chatbots because it has functions that other coding languages don’t. We discuss the benefits of Python in this article.

Bot Development

How to Write Engaging Dialogue for Your Chatbot

January 8, 2019

Effective chatbots communicate with natural, convincing dialogue. Learn some great steps for writing a chatbot dialogue that enables your bot to help users.

Bot Development

Improving Your Chatbot Performance Through A/B Testing

January 1, 2019

You can use A/B testing to make informed decisions that affect your overall chatbot performance. Learn more about A/B testing tools and insights for your bot.

Bot Development

What Is the Future of Bots?

December 26, 2018

Bots are powerful tools that can help companies develop marketing research and enhance user engagement. In this article, we take a look at the future of bots.

Chatbot News

Hiring a Bot Developer? These Top Interview Questions Can Help!

December 18, 2018

Want to make sure your bot developer really knows their stuff? We’ve put together a list of interview questions to help you hire the right bot developer.

Bots for Business

Multilingual Chatbots: Teaching Your Bot New Languages

December 11, 2018

Chatbots that can communicate in multiple languages can help you reach more users. Before you get started, read up on these linguistic and cultural challenges.

Bot Development

Why Good Writing is Central to Conversational AI

December 6, 2018

What role does good writing play in the day-to-day business of bot building? And what is “good writing” anyway? In this article, we explore some of the ways good writing plays a crucial role in your conversational AI strategy.

Bot Development

Speech Recognition: Teaching Your Bot to Speak

December 4, 2018

Voice chatbots can recognize human speech and are a preferred way for consumers to interact with brands. Learn the basics of building a voice chatbot.

Bot Development

Shopping Cart Abandonment? Chatbots to the Rescue!

November 27, 2018

More and more companies are using chatbots to solve e-commerce problems. Explore some common shopping cart abandonment problems, and see how bots can help.

Bots for Business

How to Design a Chatbot’s Personality

November 20, 2018

Follow our practical guide for designing a chatbot’s personality, and create a bot with a fully developed personality that your users will enjoy and trust.

Bot Basics, Bot Development

Building Your Bot: Coding from Scratch vs. Using a Bot Builder

November 13, 2018

There are two main ways to create a bot—hand coding from scratch or using a bot builder. Explore the pros and cons of these two options.

Bot Development, Frameworks and Tools

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You built it. You taught it. Now give it a home to grow on a .bot domain.

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