Bot knowledge base.
Building Bots with Amazon Lex
April 16, 2019
Explore Amazon Lex use cases, integrations, NLU features, and machine learning capabilities, in this comprehensive guide to the AWS chatbot framework.
Bot Development
What is Intent for Chatbots, and What Does it Mean for Your Business?
April 10, 2019
Intent is one of the most important touchpoints between customers and bots. We sat down with Paige Twillmann of LivePerson to talk intent strategies and best practices.
Bot Development
Why Conversational Commerce is the Future of E-Commerce
April 9, 2019
As more online shoppers engage with chatbots, conversational commerce is on the rise. Learn how it’s helping retailers boost user engagement and drive sales.
Bots for Business
Q&A with Paige Twillmann, Global Solution Lead of AI & Bots at LivePerson
April 2, 2019
We sat down with Paige Twillmann of LivePerson to discuss major trends in the bot/AI industry and tips for bot developers.
Bot Development
What to Expect at SuperBot 2019
April 2, 2019
This year’s SuperBot is on track to be even bigger and better than before. We have a great line-up of speakers from a wide variety of companies.
Chatbot News
Gathering More and Better Data with Survey Bots
April 2, 2019
Engaging and conversational surveys encourage customers to provide feedback. Chatbot surveys and survey bots help you to collect better, higher quality data.
Bots for Business
What is a Chatbot?
March 25, 2019
Chatbots are now more commonplace than ever, but what exactly are they, and how do they work?
Bot Development
Your Guide to Bot-Building Frameworks
March 21, 2019
Choosing a bot-building framework for your next chatbot? This guide dives deep into the features, advantages, and shortcomings of the most popular frameworks.
Bot Development
You’ve Heard of AI. What about Anti-AI?
March 21, 2019
AI is broken. Aside from a few excellent use cases, it seems to be all about the hype. But, believe it or not, the Anti-AI movement is here to save AI.
Chatbot News
Chatbots and Blockchain
March 19, 2019
Is blockchain pure hype or a game-changing solution that you should consider adding to your existing chatbot solution? We answer that question in this article.
Bot Development
Setting Up Payment Processing through Your Chatbot
March 12, 2019
Find out how to include chatbot payments as part of a simple, fully integrated e-commerce experience, and help your users make purchases without a hitch.
Bots for Business
Chatbot Security: Putting Customer Privacy First
March 5, 2019
Every day, chatbots collect and process users’ confidential data. Learn how to secure your customers’ sensitive information as they communicate with your bot.
Bots for Business
Tracking These KPIs Can Help Your Chatbot Succeed
February 26, 2019
What KPIs are important for improving chatbot performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.
Bots for Business
5 Conversation Design Tips for Customer Acquisition Chatbots
February 14, 2019
When designing a chatbot for customer acquisition, use these five tips to ensure that you’re keeping the user at the forefront of your mind.
Bots for Business
What Are Chatbot Slots, and How Do You Define Them for Your Bot?
February 12, 2019
Chatbot slots, also known as entities, are variables you give your program to let your bot categorize and interpret users’ input. Read on to learn more!
Bot Development
How to Write a Successful Script for Your Bot
February 5, 2019
Read our advice on how to create a creative and conversational script for your bot.
Bot Development
Moving Beyond One Platform
February 5, 2019
Platforms like Messenger have been a preferred playground for developers and brands cutting their teeth on bot building. Now, savvy bot makers are extending their conversational AI strategies beyond the status quo.
Bot Development
Generate Real Estate Leads with Chatbots
January 29, 2019
There are several different bots being used by real estate companies. Learn about the benefits of creating your own bot for real estate.
Bots for Business
How to Get Your Bot Discovered
January 22, 2019
Bots have conquered the internet and are now responsible for 52 percent of all web traffic. Where are chatbots being used, and how can you get yours discovered?
Bot Development
Coding Your Bot: Do You Need to Learn Python?
January 15, 2019
Python is an ideal language for programming chatbots because it has functions that other coding languages don’t. We discuss the benefits of Python in this article.
Bot Development
How to Write Engaging Dialogue for Your Chatbot
January 8, 2019
Effective chatbots communicate with natural, convincing dialogue. Learn some great steps for writing a chatbot dialogue that enables your bot to help users.
Bot Development
Improving Your Chatbot Performance Through A/B Testing
January 1, 2019
You can use A/B testing to make informed decisions that affect your overall chatbot performance. Learn more about A/B testing tools and insights for your bot.
Bot Development
What Is the Future of Bots?
December 26, 2018
Bots are powerful tools that can help companies develop marketing research and enhance user engagement. In this article, we take a look at the future of bots.
Chatbot News
Hiring a Bot Developer? These Top Interview Questions Can Help!
December 18, 2018
Want to make sure your bot developer really knows their stuff? We’ve put together a list of interview questions to help you hire the right bot developer.
Bots for Business
Multilingual Chatbots: Teaching Your Bot New Languages
December 11, 2018
Chatbots that can communicate in multiple languages can help you reach more users. Before you get started, read up on these linguistic and cultural challenges.
Bot Development
Why Good Writing is Central to Conversational AI
December 6, 2018
What role does good writing play in the day-to-day business of bot building? And what is “good writing” anyway? In this article, we explore some of the ways good writing plays a crucial role in your conversational AI strategy.
Bot Development
Speech Recognition: Teaching Your Bot to Speak
December 4, 2018
Voice chatbots can recognize human speech and are a preferred way for consumers to interact with brands. Learn the basics of building a voice chatbot.
Bot Development
Shopping Cart Abandonment? Chatbots to the Rescue!
November 27, 2018
More and more companies are using chatbots to solve e-commerce problems. Explore some common shopping cart abandonment problems, and see how bots can help.
Bots for Business
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You built it. You taught it. Now give it a home to grow on a .bot domain.
