Paige’s bot talks.
Why Conversational Design Is Essential For Bot Building
August 29, 2019
Behind every bot, there is a human who has written their conversational script to be able to interact fluidly with users. The concept at work is called conversational design, and it is integral to building bots.
Bots for Business, Conversational Marketing
5 Bot Development Mistakes That Can Frustrate Users and How to Avoid Them
June 7, 2019
Building a bot can be a difficult process, with plenty of trial-and-error. There are a few common mistakes that developers make along the way; fortunately, these can be easy to avoid.
What is Intent for Chatbots, and What Does it Mean for Your Business?
April 10, 2019
Intent is one of the most important touchpoints between customers and bots. We sat down with Paige Twillmann of LivePerson to talk intent strategies and best practices.