Kendall Hirst

Kendall’s bot talks.

Why You Should Give Your Chatbot a .BOT Domain

August 4, 2022

With a dedicated .BOT domain, bot developers have the perfect medium to drive engagement with users of their products, thereby building consumer trust for both their bots and their companies. Additionally, when you register a .BOT domain, you become part of a community of developers through Amazon’s Discover.bot site!

Top Three Benefits of Using a .BOT Domain

August 4, 2022

Because bots must go through a validation process when signing up for a .BOT domain, getting a .BOT domain makes your bot stand out from the crowd. Having a .BOT domain shows you are serious about bot development and the success of your products.

5 Chat Marketing Benefits

March 28, 2022

Let’s be honest. Brands often inadvertently neglect their consumer base. Dealing with different campaigns and initiatives can slow down crucial one-on-one communication that helps customers feel like they matter. So, what’s the alternative? Personalized phone, SMS, and email campaigns—for every single person who has ever shown interest in or purchased one of your products—could be […]

Chatbot Development

Develop a Chatbot with Microsoft Bot Framework

September 30, 2021

Microsoft Bot Framework is an agile and capable software for bot developers of all levels. Learn more about developing for this versatile framework.

Chatbot Development

Use Cases for AI in Business

September 24, 2021

Conversational AI applies across industries—here are three examples outside of retail.

AI, NLG, and Machine Learning

Tracking Metrics and KPIs with Conversational AI

September 23, 2021

Although chatbots have been around for quite some time, it has only been over the past few years that we’ve seen businesses integrate this technology as part of their marketing strategies.

Conversational AI for Customer Acquisition

September 21, 2021

It’s no secret that customer acquisition has largely moved from the physical to the digital sphere. Particularly as the COVID-19 pandemic continues, businesses are looking for new and innovative ways to power their brands and to build relationships with customers.

Conversational Marketing

Best Practices for Chatbot Development – Insider Stories

September 17, 2021
Chatbot Development

The Benefits of Artificial Intelligence in the Manufacturing Industry

August 31, 2021

The benefits of artificial intelligence in manufacturing include mass customization, predictive maintenance, and the possibility of revolutionizing the way that manufacturers conduct their business.

AI, NLG, and Machine Learning

Online Shopping Bots: How AI Is Improving Customer Experience

August 12, 2021

Learn how bots for business and online shopping bots are paving the way for improved customer experience across e-commerce and retail.

AI, NLG, and Machine Learning, Bots for Business

Chatbot Welcome Message Examples to Help Your Bot Greet Visitors Better

July 20, 2021

First impressions are critical, and your chatbot's welcome message is the first thing visitors will see when they visit your page. Make sure yours has all the necessary qualities to help ensure the best customer experience!

Bots for Business, Conversational Marketing

Building a Gupshup Chatbot

July 14, 2021

Using a Gupshup bot builder—IDE Bot Builder and Flow Bot Builder—developers and non-developers can build, test, and deploy sophisticated chatbots.

Chatbot Development