Kendall Hirst

Kendall’s bot talks.

Develop a Chatbot with Microsoft Bot Framework

September 30, 2021

Microsoft Bot Framework is an agile and capable software for bot developers of all levels. Learn more about developing for this versatile framework.

Chatbot Development

Use Cases for AI in Business

September 24, 2021

Conversational AI applies across industries—here are three examples outside of retail.

AI, NLG, and Machine Learning

Tracking Metrics and KPIs with Conversational AI

September 23, 2021

Although chatbots have been around for quite some time, it has only been over the past few years that we’ve seen businesses integrate this technology as part of their marketing strategies.

Conversational AI for Customer Acquisition

September 21, 2021

It’s no secret that customer acquisition has largely moved from the physical to the digital sphere. Particularly as the COVID-19 pandemic continues, businesses are looking for new and innovative ways to power their brands and to build relationships with customers.

Conversational Marketing

Best Practices for Chatbot Development – Insider Stories

September 17, 2021
Chatbot Development

The Benefits of Artificial Intelligence in the Manufacturing Industry

August 31, 2021

The benefits of artificial intelligence in manufacturing include mass customization, predictive maintenance, and the possibility of revolutionizing the way that manufacturers conduct their business.

AI, NLG, and Machine Learning

Online Shopping Bots: How AI Is Improving Customer Experience

August 12, 2021

Learn how bots for business and online shopping bots are paving the way for improved customer experience across e-commerce and retail.

AI, NLG, and Machine Learning, Bots for Business

Chatbot Welcome Message Examples to Help Your Bot Greet Visitors Better

July 20, 2021

First impressions are critical, and your chatbot's welcome message is the first thing visitors will see when they visit your page. Make sure yours has all the necessary qualities to help ensure the best customer experience!

Bots for Business, Conversational Marketing

Building a Gupshup Chatbot

July 14, 2021

Using a Gupshup bot builder—IDE Bot Builder and Flow Bot Builder—developers and non-developers can build, test, and deploy sophisticated chatbots.

Chatbot Development

The Most Popular Bots in Social Media Marketing

June 23, 2021

AI and chatbots are powerful tools for developing a brand's social media presence. Read more to learn which brands are best utilizing chatbot marketing and to find out how to take advantage of social media bots.

Bots for Business

Chatbot Privacy: Putting the Customer First

June 14, 2021

If you’re building a chatbot, it pays to prioritize customer privacy. Whether prompted or unprompted, users can—and will—share sensitive information with your chatbot. Find out how to protect chatbot data and user privacy, while also delivering a grade A+ chatbot experience.

Chatbots

Chatbot KPIs to Track for Success and Improved Performance

June 1, 2021

Wondering which KPIs for chatbots are important for improving performance? By tracking these KPIs, you can discover what’s working for your users—and what isn’t.

Chatbot Development, Chatbots