Ingrid Fadelli

Ingrid Fadelli is a freelance journalist with a BSc in Psychology and an MA in International Journalism from City University London. She has contributed to several online publications, including TechXplore, Phys.org, MedicalXpress, Scientia, Electronics Point, the E&T Magazine, and IT Pro. Although she writes about a wide range of Engineering, Science and Tech-related topics, her key interests are Artificial Intelligence (AI), bio-inspired robotics, psychology, and neuroscience.

Ingrid’s bot talks.

Evaluating the Usability of a Healthcare Chatbot

October 15, 2019

A team of researchers at Ulster University in Northern Ireland has recently carried out a study exploring ways in which developers can assess the usability of healthcare chatbots.

Bots for Business, Conversational Marketing

Survey Hints at the Importance of Chatbots’ Expertise for Gaining Users’ Trust

September 24, 2019

In order for customer service chatbots to be effective, it is important for human users to feel that they can trust them and that the information they provide is reliable

Bot Basics, Bot Development

A New Metric to Enhance Robot Grasping and Manipulation

September 5, 2019

Most existing approaches for robot grasping merely focus on successfully getting hold of objects, without taking into account the actions that the robot will subsequently perform with them.

Chatbot News
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