Hillary’s bot talks.
Chatbots Unlocked: A Q&A With Hillary Black
November 30, 2020
Over the past several years, chatbots and AI have led the conversation in technological advances, so let's dive into its capabilities from conversation designer expert, Hillary Black.
Chatbot Development, Chatbots, Frameworks and Tools, Thought Leadership
How to Design and Write a Chatbot in 10 Steps
September 21, 2020
Before you’re ready to have automated conversations with your customers at scale, you should ask yourself how exactly do you take your idea and turn it into a real chatbot? Here are the 10 steps you should take to go from idea to working chatbot prototype that’s ready to be built.
Chatbot Development, Frameworks and Tools
10 Dos and Don’ts of Chatbot Conversation Design
May 26, 2020
Effective chatbot conversation design builds trust and creates a successful, enjoyable user experience. Here are best practices to keep in mind when designing a chatbot.
Chatbot Development, Conversational Marketing
How to Use SMS Chatbots for Customer Acquisition
December 17, 2019
SMS chatbots are the future of marketing directly to customers. These bots can help automate lead generation and customer acquisition.
Bots for Business, Conversational Marketing
7 Keys to Creating a Successful Chatbot Strategy
July 18, 2019
Using a chatbot to grow your business—whether it’s to acquire customers, help existing customers, or build brand awareness—is becoming increasingly popular. Find out some of the most important tips for utilizing your chatbot effectively.