

Hillary’s bot talks.
Conversational AI in Action: XAPP AI
December 1, 2022
We spoke with our partner XAPP AI to learn about their work with Surefire Local powering AI conversational site search and chat solutions for small and medium-sized enterprises.
AI, NLG, and Machine Learning, Bots for Business, Chatbots, Emerging Technology, Thought Leadership
Discover.bot Partner Spotlight: XAPP AI
November 3, 2022
We spoke with our partner XAPP AI to learn more about their work creating Conversational AI experiences.
Chatbot Development, Chatbots, Thought Leadership
3 Case Studies with TensorIoT
October 27, 2022
Let's take a look at three successful contact center intelligence projects from TensorIoT.
Chatbot Development, Chatbots, Thought Leadership
Discover.bot Partner Spotlight: TensorIoT
October 19, 2022
We spoke with our partner TensorIoT to learn more about their work empowering users by connecting smart devices through their world-class expertise in serverless, IoT, and AI.
Chatbot Development, Chatbots, Thought Leadership
Conversational AI in Action: TensorIot
December 16, 2022
Discover.bot partner, TensorIot, developed a chatbot for Citibot utilizing AWS Alexa to help provide critical government information to local residents in a timely manner.
Bots for Business, Chatbots, Emerging Technology, Thought Leadership
Discover.bot Partner Spotlight: NLX
August 19, 2022
AI-powered technologies offer multiple advantages across different sectors and are constantly evolving to deliver smooth communications and increase user engagement. Nowadays, businesses have adopted a range of built-in products and services that can help them assist with their heir marketing and customer service experiences.
Chatbot Development, Chatbots, Thought Leadership
5 Best Practices for Chatbot Experience
August 15, 2022
How can you optimize the chatbot experience? We spoke with Hillary Black, Conversation Designer, Brand Marketer & Conversation AI Content Creator, and Discover.Bot partner to share her best practices for chatbot experience.
Chatbot Development, Chatbots
Chatbots Unlocked: A Q&A With Hillary Black
November 30, 2020
Over the past several years, chatbots and AI have led the conversation in technological advances, so let's dive into its capabilities from conversation designer expert, Hillary Black.
Chatbot Development, Chatbots, Frameworks and Tools, Thought Leadership
How to Design and Write a Chatbot in 10 Steps
September 21, 2020
Before you’re ready to have automated conversations with your customers at scale, you should ask yourself how exactly do you take your idea and turn it into a real chatbot? Here are the 10 steps you should take to go from idea to working chatbot prototype that’s ready to be built.
Chatbot Development, Frameworks and Tools
10 Dos and Don’ts of Chatbot Conversation Design
May 26, 2020
Effective chatbot conversation design builds trust and creates a successful, enjoyable user experience. Here are best practices to keep in mind when designing a chatbot.
Chatbot Development, Conversational Marketing
How to Use SMS Chatbots for Customer Acquisition
December 17, 2019
SMS chatbots are the future of marketing directly to customers. These bots can help automate lead generation and customer acquisition.
Bots for Business, Conversational Marketing
7 Keys to Creating a Successful Chatbot Strategy
July 18, 2019
Using a chatbot to grow your business—whether it’s to acquire customers, help existing customers, or build brand awareness—is becoming increasingly popular. Find out some of the most important tips for utilizing your chatbot effectively.
Bots for Business
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Get a .BOT Domain