Edward Pollitt

Edward Pollitt is an experienced journalist with a demonstrated history of working in the information technology and services industry.

Edward’s bot talks.

What’s Next for Conversational AI?

September 18, 2020

Conversational AI, as it stands today, is already helping brands and consumers around the world interact in a smarter, more efficient way. Unfortunately, one of the major downsides to conversational AI is its inconsistency across platforms. So, what's the solution?

Chatbot News, Emerging Technology

Chatbots: A Marketer’s Dream

July 2, 2020

As marketing continues to diversify and marketers seek digital solutions, chatbots have emerged as a viable tool for helping a brand consolidate its voice, while also keeping it dynamic.

Bots for Business

4 Industries That Benefit from Chatbots During Coronavirus

April 30, 2020

The coronavirus pandemic has changed the world, and businesses are rapidly pivoting to address major shifts. Learn how different industries are utilizing chatbots during these uncertain times.

Chatbot News

Chatbot Ethics: Does It Pay to Say Thank You to a Bot?

April 23, 2020

The question of whether or not we say thank you to a chatbot -- or if we know we're talking to one -- reveals some of the ethics around bot technology.

Chatbots

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