Daniel D. Gutierrez is a practicing data scientist who’s been working with data long before the field came in vogue. As a technology journalist, he enjoys keeping a pulse on this fast-paced industry. Daniel is also an educator having taught data science, machine learning and R classes at the university level. He has authored four computer industry books on database and data science technology, including his most recent title, “Machine Learning and Data Science: An Introduction to Statistical Learning Methods with R.” Daniel holds a BS in Mathematics and Computer Science from UCLA.
Daniel’s bot talks.
Should a Chatbot Reveal Itself?
October 30, 2019
Customer service chatbots are already incredibly pervasive online. However, studies show that it may be important for a bot to reveal its AI nature as early in an interaction as possible.