Adi Gaskell

I'm an old school liberal with a love of self organizing systems. I hold a masters degree in IT, specializing in artificial intelligence and enjoy exploring the edge of organizational behavior. I specialize in finding the many great things that are happening in the world, and helping organizations apply these changes to their own environments.I also blog for some of the biggest sites in the industry, including Forbes, the Huffington Post and the BBC, whilst also covering the latest trends on my own website.I have also delivered talks on the subject for the likes of the NUJ, the Guardian, Stevenage Bioscience, EdTechX, the House of Lords and CMI, whilst also appearing on shows such as BBC Radio 5 Live and Calgary Today.Specialties: Social business/enterprise 2.0, collaboration, innovation, open innovation

Adi’s bot talks.

How to Create Trustworthy AI

August 22, 2022

As society has entered a race to develop more artificial intelligence implementations in various sectors like education, healthcare, and more, many people have questioned the downsides of technology such as the ability to mimic human cognitive functions, showcase emotions and empathy, and potential mistakes and errors in implementation.

AI, NLG, and Machine Learning, Chatbots, Thought Leadership

Using a Chatbot to Help Get Food to the Poor

November 1, 2021

With around 19 million Americans said to live in a "food desert" and a further 38 million using the Supplemental Nutrition Assistance Program (also known as food stamps), it's clear that more needs to be done to connect those with food with those in need of it, and the Boston chatbot will be an interesting tool in that fight.

Chatbot Development

Chatbots for Smarter Financials

October 19, 2021

Given the general hoopla about “data being the new oil,” it should perhaps come as no surprise that it’s held in extremely high regard in the financial services sector. Indeed, Thomas Egner, the Secretary General of the Euro Banking Association, recently called data the superpower of the financial services world.

Bots for Business

Can Chatbots Care About Customers?

August 20, 2021

The pandemic has clearly underlined the need for companies to show their caring side. Not only do customers increasingly want companies to behave in the right way, but they want this to extend into treating them with empathy and consideration. While this presents a clear challenge for companies utilizing chatbots as a key part of their customer service channels, it is a challenge that with the right approach can be met successfully.

Chatbot Development

New Skills Required to Thrive in the Feeling Economy

March 24, 2021

As AI has become more powerful and influential, there has been a great deal of consideration given to increasing its implementation in the kinds of skills that can be used to help humans to thrive in the future of their work.

Chatbot Unlocked: A Q&A Series With Adi Gaskell

December 29, 2020

Adi is an experienced writer on technology, startups, and innovation, with a special focus on artificial intelligence. He has also delivered talks on the subject for the likes of the NUJ, the Guardian, Stevenage Bioscience, EdTechX, the House of Lords, and CMI, whilst also appearing on shows such as BBC Radio 5 Live and Calgary […]

Chatbots, Thought Leadership

How Bots Affect How We Negotiate

October 26, 2020

It's not beyond the realms of imagination to see bots undertaking negotiations on our behalf, whether with our boss for a pay raise, when we're buying a house, or even settling a legal dispute. Let's dive into how bots can affect how we negotiate.

Bots for Business

Using Real Estate Chatbots to Help You Find the Perfect Apartment

October 13, 2020

Real estate chatbots have impacted the ways of purchasing and leasing property in a more convenient and simple way. Instead of reaching out to an agent, you can now address your questions and concerns virtually through chatbots.

Chatbot News, Emerging Technology

Using AI to Ensure Chatbots Are Polite

August 6, 2020

With the coronavirus pandemic shutting stores worldwide, a strong and personalized online presence is vital to creating consumer trust -- especially when it comes to online chat.

AI, NLG, and Machine Learning

Using Chatbots to Ease the Burden on Medical Professionals

July 28, 2020

Telemedicine is far from a new concept, but the COVID-19 pandemic has accelerated its adoption by the healthcare sector. Amidst surging demand for virtual care, chatbots are helping to ease the burden on medical professionals.

COVID-19: Social media and the spread of information—and misinformation

June 19, 2020

The coronavirus has led to a deluge of information online. Chatbots and AI on social media platforms are helping to diminish the spread of misinformation.

Chatbot News

How Chatbots Can Provide Accessible, Reliable, and Scalable Healthcare Support

December 3, 2019

The combination of timely and reliable advice is a feature of many of the applications of chatbot technology in healthcare.

AI, NLG, and Machine Learning robots